TERMINOLOGY
Career – a profession or occupation that an employee trains for and pursues as a normal life activity
Career growth – an employee’s progressive acceptance of new roles and responsibilities within the same organization
Departmental orientation – orientation that covers topics unique to the new employee’s department and job
Development programs – preparation of individuals to take on future responsibilities
Evaluation – measurements of an outcome against stated objectives
Gap analysis – identification of the gap between where employees’ skills are and where they should be
Job rotation – a job design strategy that shifts employees from one job to another in the organization
Mentoring – a method that uses a mentor (a person more senior in position or experience who coaches a junior person or protégé)
On-the-job training – any training an employee receives on the job while under direct supervision
Organizational commitment – an attitude of employees who identify with the organization’s values, beliefs, and traditions
Organizational orientation – orientation that covers matters relevant to all employees
Orientation – a program designed to welcome new employees and introduce them to their jobs
Skill obsolescence – the situation in which a skill is no longer needed
Training – a process by which people acquire knowledge and skills needed for performance in their current assignments
Training needs assessment – the process of outlining the training project, analyzing jobs, and identifying knowledge, skill, and ability deficiencies
Turnover – the permanent separation of employees from the organization, because of resignation, retirements, layoff, or discharge
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